10 Fitness – Downtown Little Rock

I was there for military training and used this facility for about 5 months. The gym is good and convenient to downtown. HOWEVER — after 18 months I have still been unable to communicate cancellation. They’ve continued to charge me for membership to a the point where I had to cancel the card associated. I have made numerous phone calls and sent numerous emails with no response. I still receive automated spam calls. Now, I receive emails stating that my membership fees will be going to collections.

DO NOT JOIN! I signed up in November of 2021 and was told my membership would be for one year and I would not be charged further. I came in to this location in October and asked a gentleman in the offices if I would be charged the next month and he told me I would not be. I said I want to make sure it is cancelled, as this is the gym I signed up at, and he said I was good to go. I checked my account today and I’ve been charged for the last 3 months. I called the location and they want me to fill out a form and do a bunch of work to try and get a refund. This is not right, and I can’t warn you enough. There are much better gyms in the area.

I love love love this gym! Brandi Tate is PHENOMENAL! She's professional at all times, helpful and always willing to listen and help. I struggle with health issues, and Brandi has been nothing but patient with me. She's helped me come up with plans that accommodate my physical needs, along with meal plans. The gym is always clean, she's easy to talk to, outgoing, friendly and nothing short of amazing! I initially met Brandi at the beginning of my fitness journey at the 10 Fitness in Cabot, and I intentionally followed her to the Downtown location because of her professionalism and her amazing attitude. This facility is personal (not too big) and I like that. Brandi is the perfect fit for this location, I couldn't see anyone else here, doing what she does, the way she does it! Absolutely love her and this 10 Fitness with her!!

Edit- Brandi left. I’m sure the new person is great. However I realized I was paying more just for the “location”. There is no parking most of the time so you generally have to walk. No tanning beds if you’re into that. It was new and it worked but now I go to RP with everyone else. I really like the size of this gym. Not too overwhelming. Super clean, well maintained, and I like that there aren’t ever too many people in your business. You scan in and go! Brandi, the manager, is exactly who you want in your corner if you’re interested in personal training. Even if you’re not, she’s going to make sure you’re set up for success. She’s great!! Treats everyone like they matter.

10 Fitness Downtown is a great place to workout especially since my job is not far from it to get in a quick, and good workout. The manager Brandi is my trainer and I just adore her! She is such a sweet , fun, encouraging person who sees the best in you and will pushes you and challenges you all because she sees your potential. I have really enjoyed working out with her during my sessions.